Small Business Tips and Advice

Research shows that it is less expensive and more profitable for businesses to retain existing customers than to acquire new ones. And one of the simplest ways to do that is by providing great customer service. Following are 12 easy ways to improve customer relations -- and ... (more...)

Received this press release and had to share -- cause what small business owner wouldn't want a free marketing makeover (valued at $50,000)? Contest begins today, people! Be sure to enter. And good luck! Here are the details: San Diego, July 13, ... (more...)

So you’ve made the decision to give online invoicing a try. How do you choose the right solution for your small business? “Choosing an invoicing solution purely depends on the user’s business requirements,” explained Raju Vegesna, the evangelist for Zoho and an online invoice expert. “If you send out invoices ... (more...)

Today's guest post was written by Uri Foox, the founder of Pixafy, a NYC-based web development and technology firm. *     *     *     *     * If you are a business owner who is not an expert in web development, finding someone (or an agency) you can trust to build your website is ... (more...)

Mobile apps seem to be all the rage right now. And many of them (think Angry Birds) appear to be tremendously successful. But can small businesses actually make money or get enough return on investment (ROI) to make investing in a mobile or Facebook app profitable? To find out, I ... (more...)

As of January 2011, 65.8 million Americans had a smartphone -- an 8 percent increase over the previous three months, according to comScore. More significantly, those smartphone users are shopping via their mobile devices – some 48 percent of them, according to a recent comScore mobile commerce survey. And that’s ... (more...)

This post was written by Keith Mendonsa, a consumer insurance expert at eHealthInsurance.com. *     *     *     *     * It’s that time of year, when all of us are looking for possible deductions to lessen our tax bill. Most people are familiar with the most common deductions, including charitable ... (more...)

As many home bakers and sellers of food products have found out, you have to be one tough cookie to be successful at selling food online. Not only do you need a good ecommerce site, you need ... (more...)

This post was put together by the research team at Green Irene. ***** Taking up green initiatives with your business is a strategy offering a wide range of benefits. Whether your company is looking to save money, build your customer base, create a healthier work environment for employees, ... (more...)

Consider this my love letter to many of the small businesses I've covered over the years, who create wonderful treats that would be perfect for your sweetie this Valentine's Day. So before you order chocolates or brownies from some big-name site or business, consider getting your special someone one of these  ... (more...)